{"id":988,"date":"2022-03-26T18:02:22","date_gmt":"2022-03-26T17:02:22","guid":{"rendered":"https:\/\/holidayresort-balzirossi.com\/faq\/"},"modified":"2026-04-26T12:05:58","modified_gmt":"2026-04-26T10:05:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/holidayresort-balzirossi.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/holidayresort-balzirossi.com\/wp-content\/uploads\/2026\/04\/balzi-rossi-ventimiglia-menton-monaco-italy.jpg&#8221; alt=&#8221;balzi-rossi-ventimiglia-menton-monaco-italy&#8221; title_text=&#8221;Copy of Boutiek bungalows by the sea &#8211; 1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; background_color=&#8221;#f9f7f1&#8243; sticky_enabled=&#8221;0&#8243; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; header_font_size=&#8221;35px&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>FAQ: <em>frequently asked questions from our guests.<\/em><\/h1>\n<p>&nbsp;<\/p>\n<p>Do you have another question? Let us know via email: <a href=\"mailto:booking@holidayresort-balzirossi.com\">booking@holidayresort-balzirossi.com.<\/a><\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#b88a2e&#8221; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;#b88a2e&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.6&#8243; toggle_text_color=&#8221;#222222&#8243; toggle_font=&#8221;&#8211;et_global_body_font||||||||&#8221; toggle_font_size=&#8221;18px&#8221; toggle_line_height=&#8221;1.4em&#8221; body_font=&#8221;||||||||&#8221; body_text_color=&#8221;#5f6060&#8243; custom_margin=&#8221;48px||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; border_color_all=&#8221;#ede6d7&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color__hover_enabled=&#8221;off&#8221; toggle_text_color__hover=&#8221;#C1B086&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Do you have a restaurant?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Yes, there are two restaurants at the resort, tailored to the season.<br \/>\nIn spring and fall, the small restaurant with terrace is open, with a limited menu. In summer, we also open the upstairs terrace (about 40 people). Then you can enjoy fine dining dishes as well as simple pastas, salads and sandwiches (downstairs).[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I check in earlier than 4 p.m.?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]You are welcome earlier in the day for lunch or drinks on the terrace. We need that time to carefully clean and prepare your house for arrival.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What if I check in later than 9 p.m.?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]Check-in is possible between 4 pm and 9 pm. If you arrive later, that&#8217;s no problem. In that case, we charge \u20ac100 for the extra use of staff.   Self check-in is not possible at our resort.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How is the location of the vacation homes?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The 2 Lucca&#8217;s are on a separate mountain terrace (where you can see the green grass), above the 5 Roma&#8217;s. The Capri is next to the pool. And Siena to the left of the Roma&#8217;s: You can see a <a href=\"https:\/\/www.instagram.com\/reel\/C2hPtoNILlG\/?igsh=MTZkMzN5bXBvNWIzNg==\" target=\"_blank\" rel=\"noopener\">video<\/a> on our instagram account.  <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/holidayresort-balzirossi.com\/wp-content\/uploads\/2024\/01\/plattegrond-ibiza-stijl-huizen-ventimiglia-225x300.jpg\" width=\"225\" height=\"300\" alt=\"Floor plan ibiza style houses ventimiglia\" class=\"wp-image-3076 alignnone size-medium\"><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is your resort wheelchair friendly?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Even though we made as many adjustments as possible for guests in a wheelchair, I&#8217;ll tell you frankly that it&#8217;s not really a suitable location for people who difficulty walking. The area is hilly, the roads are old and rocky (old Roman path). <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can you walk to the beach in Balzi Rossi?&#8221; _builder_version=&#8221;4.27.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Absolutely! You have a choice of several beaches. There is a public pebble beach (check Google Maps Baia Benjamin), several rocky beaches and the famous beach club Spiagetta Balzi Rossi. The distance is 100 to 200 meter.<\/p>\n<p> Also download our free Travel Guide. In it you will find our favorite beaches![\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I see a train track on Google Maps. Will it bother us? &#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>There is a railway line along the coast but it doesn&#8217;t bother you much. A train passes by at most twice an hour. The holiday homes are super soundproof. So a train or a party on the beach will not bother you. All our guests sleep like roses.     <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are there any good restaurants nearby?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>On the beach, you can eat at Baya Benjamin\/Twiga or Spiaggia dei Balzi Rossi. At the entrance you will find a restaurant with a Michelin Star, very original, called Ristorante Balzi Rossi. In the port of Menton, you will also find plenty of restaurants. Download our <a href=\"https:\/\/balzirossi.myflodesk.com\/travelguide\" target=\"_blank\" rel=\"noopener\">free travel guide<\/a> and you&#8217;ll have our favorites.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;We have a daughter of 13. Is it fun for her?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>To be honest, our holiday park is ideal for couples or families with older children. Because the location is rather mountainous, it is not ideal with a buggy or exploring toddlers. Our experience is that children easily make contact with each other. So nice! Swimming together, going to the beach to snorkel or play games. You can let them loose with peace of mind while you enjoy a nice Aperitivo with your partner. For fun tips with teens: <a href=\"https:\/\/holidayresort-balzirossi.com\/en\/these-are-the-best-places-to-go-with-teens-in-liguria\/\">read our blog here.<\/a>       <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can you go to Balzi Rossi by train?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Sure. From Nice Airport (Nice Augustin) you can take the train. to Menton Garavan. From there it is a 20-minute walk. But a beautiful route along the coast.     <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are all the cottages one big room or are the bedrooms separate rooms?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The Roma&#8217;s en Lucca&#8217;s are one room. In Itali\u00eb this is called a: LUXURY ROOM. Siena has 2 separate bedrooms and Capri has 1 bedroom and a living room\/bedroom. At the back of the Capri is a separate room that is very suitable for a child to sleep.   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are there free beaches or only expensive beach clubs?&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Around the resort you will find several free beaches (100 meters). If you look on Google Maps you will see a large beach on the right (pebble) and there are several rocky beaches on the left. Close to our resort is a beach club and it indeed charges high prices because a lot of people from Monaco go there. The food is really good though and the water is turquoise. From October 1 to May 1, you can just swim and sunbathe here. There is a secret beach in Ventimiglia, at least for tourists, where all the local Italians go: Calandre. It is a sandy beach and you can swim there because the sea is shallow for a long time. There is a beach tent near it where you can eat and drink.        Enjoy! <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have a sandwich service?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No but you can have breakfast with us. But opposite the parking lot is a small supermarket for coffee, among other things. There is fresh bread at the cash register! And of course you can also walk to the French bakery <a href=\"https:\/\/maps.app.goo.gl\/GxXKjWngGFSPzf5bA\" target=\"_blank\" rel=\"noopener\">L&#8217;ami du pain<\/a>. The croissants really are the best in France!    <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/holidayresort-balzirossi.com\/wp-content\/uploads\/2024\/01\/breakfast-2023-214x300.jpg\" width=\"214\" height=\"300\" alt=\"Breakfast 2023\" class=\"wp-image-3070 alignnone size-medium\"><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;We have a dog. Can we bring him? &#8221; _builder_version=&#8221;4.27.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>We love dogs but&#8230; Dogs (and other pets) are <span style=\"text-decoration: underline;\">not<\/span> allowed in our vacation homes for hygienic reasons and because of possible allergies of following guests. They are of course welcome on our terrace (leashed) if you want to have lunch or a drink.  <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I use your shuttle service if I have done shopping?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can use our shuttle service but not for free. The cost is \u20ac19 per time. We have to free someone for this in terms of work.   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can you park at the house?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Balzi Rossi is a protected archaeological area. Therefore, it is only accessible to residents. You can park for free and we will pick you up with you luggage. It is approximately a 10 minute walk from your holiday home to you car. A beautyful daily walk!    <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have secure parking for our car?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>No but the public parking lot is only 100 meters from a secure border crossing so it is safe there. Because of the strict migration policy in France there is a lot of police presence 24\/7. At least we have never experienced anything nasty in all these years.  <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have a general purpose washing machine?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No we don&#8217;t. In the port Menton Garavan there are two large washing machines, 9 and 18 kilos and a dryer. You can use these for a fee. Detergent is included. The supermarket is 100m away and there are terraces everywhere where you can have a nice coffee in the meantime. The washing machines are next to this <a href=\"https:\/\/maps.app.goo.gl\/MbgErj7Zz6Ub8MVK6\" target=\"_blank\" rel=\"noopener\">restaurant<\/a>.      Op de rotonde bij de <a href=\"https:\/\/maps.app.goo.gl\/94unp8euDfo8t68Z9\" target=\"_blank\" rel=\"noopener\">Conad<\/a> in Ventimiglia-Latte is een wasserette. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Why can&apos;t I book for 1 night?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]Because we are not a hotel, but rent bungalows. Each stay involves fixed costs, such as \u20ac97 for cleaning and \u20ac22 per person for linen and towels. For one night, this makes the price per night relatively high. That&#8217;s why we have a minimum stay.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How far is the walk from the car to the house?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The distance from the parking lot to the house is 450m. It is a bit hilly but our 5 year old daughter walked it easily. It is only tricky with a stroller (old Roman path) or if you have mobility problems.   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is your resort suitable for babies?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]You can, but it requires some preparation. You reach the resort via a walk of about 450 meters along an old Roman path with loose stones. With a stroller, this is difficult. In addition, we are on a mountain and there are many steps. For children who are just walking that means extra care, also because there are not fences everywhere.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;In the vacation homes there is espresso machine. What coffee goes in it? &#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; open=&#8221;off&#8221;]Ground espresso coffee, as for example from Illy. You can buy these in the little store opposite the parking lot in Balzi Rossi. [\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;In the summer, I sometimes have a hard time finding a parking spot. Is there anything that can be done about that? &#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]That&#8217;s right, in the summer many local people go to the beach, making it busier with parking. You can anticipate this a bit: in the morning and at the end of the afternoon, spaces usually open up. Sometimes you have to wait a while for a spot to become available.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ: frequently asked questions from our guests. &nbsp; Do you have another question? Let us know via email: booking@holidayresort-balzirossi.com.Yes, there are two restaurants at the resort, tailored to the season. In spring and fall, the small restaurant with terrace is open, with a limited menu. In summer, we also open the upstairs terrace (about 40 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-988","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/pages\/988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/comments?post=988"}],"version-history":[{"count":13,"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/pages\/988\/revisions"}],"predecessor-version":[{"id":4708,"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/pages\/988\/revisions\/4708"}],"wp:attachment":[{"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/media?parent=988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}