{"id":988,"date":"2022-03-26T18:02:22","date_gmt":"2022-03-26T17:02:22","guid":{"rendered":"https:\/\/holidayresort-balzirossi.com\/faq\/"},"modified":"2025-06-10T18:10:21","modified_gmt":"2025-06-10T16:10:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/holidayresort-balzirossi.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/holidayresort-balzirossi.com\/wp-content\/uploads\/2022\/01\/Vakantiepark-holiday-resort-ventimiglia-menton.jpg&#8221; alt=&#8221;Vacation park holiday resort ventimiglia menton&#8221; title_text=&#8221;Vacation park holiday resort ventimiglia menton&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>FAQ: frequently asked questions from guests.<\/h1>\n<p>&nbsp;<\/p>\n<p>Do you have another question? Please send us an email: <a href=\"mailto:booking@holidayresort-balzirossi.com\">booking@holidayresort-balzirossi.com <\/a>or send a whats&#8217;app to: +31610119398.<\/p>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#cb8e00&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;#cb8e00&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; toggle_text_color=&#8221;#222222&#8243; toggle_font=&#8221;||||||||&#8221; toggle_font_size=&#8221;16px&#8221; toggle_line_height=&#8221;1.4em&#8221; body_font=&#8221;||||||||&#8221; body_text_color=&#8221;#5f6060&#8243; custom_margin=&#8221;48px||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; border_color_all=&#8221;#ede6d7&#8243; global_colors_info=&#8221;{}&#8221; toggle_text_color__hover_enabled=&#8221;off&#8221; toggle_text_color__hover=&#8221;#C1B086&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;How is the location of the vacation homes?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The 2 Lucca&#8217;s are on a separate mountain terrace (where you can see the green grass), above the 5 Roma&#8217;s. The Capri is next to the pool. And Siena to the left of the Roma&#8217;s: You can see a <a href=\"https:\/\/www.instagram.com\/reel\/C2hPtoNILlG\/?igsh=MTZkMzN5bXBvNWIzNg==\" target=\"_blank\" rel=\"noopener\">video<\/a> on our instagram account.  <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/holidayresort-balzirossi.com\/wp-content\/uploads\/2024\/01\/plattegrond-ibiza-stijl-huizen-ventimiglia-225x300.jpg\" width=\"225\" height=\"300\" alt=\"Floor plan ibiza style houses ventimiglia\" class=\"wp-image-3076 alignnone size-medium\"><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;We have a dog. Can we bring him?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We love dogs but&#8230; they are <span style=\"text-decoration: underline;\">not<\/span> allowed in our resort for hygienic reasons and due to possible allergies of guests.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is your resort wheelchair friendly?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Even though we made as many adjustments as possible for guests in a wheelchair, I&#8217;ll tell you frankly that it&#8217;s not really a suitable location for people who difficulty walking. The area is hilly, the roads are old and rocky (old Roman path).<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can you walk to the beach?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Absolutely! You have a choice of several beaches. There is a free public beach, several rocky beaches and the famous beachclub Balzi Rossi (paid). The distance is 100 to 200 meter.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I see a train track on Google Maps. Will it bother us?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>There is a railway line along the coast but it doesn&#8217;t bother you much. A train passes by at most twice an hour. The holiday homes are super soundproof. So a train or a party on the beach will not bother you. All our guests sleep like roses. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;We have a daughter of 13. Is it fun for her?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>To be honest, our holiday park is ideal for couples or families with older children. Because the location is rather mountainous, it is not ideal with a buggy or exploring toddlers. Our experience is that children easily make contact with each other. So nice! Swimming together, going to the beach to snorkel or play games. You can let them loose with peace of mind while you enjoy a nice Aperitivo with your partner. For fun tips with teens: <a href=\"https:\/\/holidayresort-balzirossi.com\/en\/these-are-the-best-places-to-go-with-teens-in-liguria\/\">read our blog here.<\/a> <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are there any good restaurants nearby?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>On the beach, you can eat at Baya Benjamin or Spiaggia dei Balzi Rossi. At the entrance you will find a restaurant with a Michelin Star, very original, called Ristorante Balzi Rossi. In the port of Menton, you will also find plenty of restaurants. We always walk. Download our free travel guide for our favorites.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can you go to Balzi Rossi by train?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Sure. From Nice Airport (Nice Augustin) you can take the train. to Menton Garavan. From there it is a 20-minute walk. But a beautiful route along the coast. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Does Roma only have access to a minibar and no normal fridge?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Of course not. All our holiday homes have a fridge with enough space for your own groceries.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are all the cottages one big room or are the bedrooms separate rooms?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The Roma&#8217;s en Lucca&#8217;s are one room. In Itali\u00eb this is called a: LUXURY ROOM. Siena has 2 separate bedrooms and Capri has 1 bedroom and a living room\/bedroom. At the back of the Capri is a separate room that is very suitable for a child to sleep.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are there free beaches or only expensive beach clubs?&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Around the resort you will find several free beaches (100 meters). If you look on Google Maps you will see a large beach on the right (pebble) and there are several rocky beaches on the left. Close to our resort is a beach club and it indeed charges high prices because a lot of people from Monaco go there. The food is really good though and the water is turquoise. From October 1 to May 1, you can just swim and sunbathe here. There is a secret beach in Ventimiglia, at least for tourists, where all the local Italians go: Calandre. It is a sandy beach and you can swim there because the sea is shallow for a long time. There is a beach tent near it where you can eat and drink. Enjoy!          <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can you park at the house?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Balzi Rossi is a protected archaeological area. Therefore, it is only accessible to residents. You can park for free and we will pick you up with you luggage. It is approximately a 10 minute walk from your holiday home to you car. A beautyful daily walk!<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have a sandwich service?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No but you can have breakfast with us. But opposite the parking lot is a small supermarket for coffee, among other things. There is fresh bread at the cash register! And of course you can also walk to the French bakery <a href=\"https:\/\/maps.app.goo.gl\/GxXKjWngGFSPzf5bA\" target=\"_blank\" rel=\"noopener\">L&#8217;ami du pain<\/a>. The croissants really are the best in France!    <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/holidayresort-balzirossi.com\/wp-content\/uploads\/2024\/01\/breakfast-2023-214x300.jpg\" width=\"214\" height=\"300\" alt=\"Breakfast 2023\" class=\"wp-image-3070 alignnone size-medium\"><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I use your shuttle service if I have done shopping?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can use our shuttle service but not for free. The cost is \u20ac17 per time. We have to free someone for this in terms of work.    <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have a general purpose washing machine?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No we don&#8217;t. In the port Menton Garavan there are two large washing machines, 9 and 18 kilos and a dryer. You can use these for a fee. Detergent is included. The supermarket is 100m away and there are terraces everywhere where you can have a nice coffee in the meantime. The washing machines are next to this <a href=\"https:\/\/maps.app.goo.gl\/MbgErj7Zz6Ub8MVK6\" target=\"_blank\" rel=\"noopener\">restaurant<\/a>. At the traffic circle near the <a href=\"https:\/\/maps.app.goo.gl\/94unp8euDfo8t68Z9\" target=\"_blank\" rel=\"noopener\">Conad<\/a> in Ventimiglia-Latte there is a laundry.        <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you have secure parking for our car?&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No but the public parking lot is only 100 meters from a heavily secured border crossing so it is safe there. Anyway, we have never experienced anything nasty in all these years.   <\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ: frequently asked questions from guests. &nbsp; Do you have another question? Please send us an email: booking@holidayresort-balzirossi.com or send a whats&#8217;app to: +31610119398.The 2 Lucca&#8217;s are on a separate mountain terrace (where you can see the green grass), above the 5 Roma&#8217;s. The Capri is next to the pool. And Siena to the left [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-988","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/pages\/988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/comments?post=988"}],"version-history":[{"count":11,"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/pages\/988\/revisions"}],"predecessor-version":[{"id":3903,"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/pages\/988\/revisions\/3903"}],"wp:attachment":[{"href":"https:\/\/holidayresort-balzirossi.com\/en\/wp-json\/wp\/v2\/media?parent=988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}